1. Information We Collect
We may collect the following types of information:
🧍 Personal Information
Name and surname
Phone number
Email address
Company name (if applicable)
🌐 Usage Information
Website activity (pages visited, time spent)
IP address and device information
💬 Communication Data
Messages sent via contact forms, WhatsApp, or email
Enquiries and order requests
2. How We Use Your Information
We use your information to:
Respond to enquiries and provide customer support
Process orders and communicate with you
Send updates, promotions, and product information
Improve our website and services
Manage customer relationships through our CRM system
3. Marketing & Communication
By submitting your details, you agree that Mr Bristle may contact you via:
Phone
SMS
You can opt out at any time by:
Clicking “unsubscribe” (where applicable)
Replying “STOP” or “OUT” to messages
Contacting us directly
4. Sharing of Information
We do not sell your personal information.
We may share your information with:
Service providers (e.g., CRM systems like GoHighLevel)
Delivery partners (for order fulfilment)
Legal authorities if required by law
All third parties are required to protect your information.
5. Data Security
We take reasonable steps to protect your information from:
Unauthorized access
Loss or misuse
Disclosure
However, no online system is 100% secure, and use of our website is at your own risk.
6. Cookies & Tracking
Our website may use cookies to:
Improve user experience
Track website performance
Support marketing and advertising efforts
You can disable cookies in your browser settings if preferred.
7. Data Retention
We keep your information only for as long as necessary to:
Provide our services
Meet legal or regulatory requirements
Maintain business records
8. Your Rights
You have the right to:
Request access to your personal information
Request correction or deletion of your data
Opt out of marketing communications
To exercise these rights, contact us using the details below.
9. Third-Party Links
Our website may contain links to external websites. We are not responsible for their privacy practices.
10. Updates to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page.
Our team is here to answer your questions
We’re here to answer your most common questions.
Mr Bristle manufactures a wide range of high-quality cleaning products including brooms, brushes, mops, and other essential cleaning tools for household, commercial, and industrial use.
Yes, all Mr Bristle products are proudly manufactured in Zimbabwe, supporting local industry while maintaining strict quality standards.
We use premium imported bristles, durable timber handles, and advanced manufacturing technology to produce long-lasting, high-performance cleaning products.
You can contact us via our website, WhatsApp, or phone to place orders, request pricing, or speak with our team.
Yes, we provide reliable nationwide delivery, ensuring our customers receive their orders quickly and efficiently.

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